Legal
Terms of Service
These Terms of Service (“Terms”) are a binding agreement between you and VibeTech Development (“VibeTech,” “we,” “us”). They govern use of our websites and products, including vtechdevelopment.com, app.vtechdevelopment.com (AI Operating System), and social.vtechdevelopment.com (Social Checker), plus consulting and managed services. By accessing the Services, creating an account, accepting an invite, purchasing a package, or submitting a contact/ROI form, you agree to these Terms. Have counsel review before treating this as final legal advice.
1. Definitions
- Services — all VibeTech websites, software, APIs, messaging/voice tooling, Social Checker, automations, AI features, and professional services we provide.
- Customer / Organization — the business entity that purchases or is entitled to use a workspace or Social Checker org.
- User — an individual who accesses the Services under an Organization or personally.
- Customer Data — data submitted to or generated in a Customer workspace (leads, People, Knowledge, messages, configs), excluding VibeTech’s underlying software.
2. Accounts, organizations & eligibility
You must provide accurate registration information and keep credentials confidential. Organization owners/admins control seats, roles, organization codes, and invites, and are responsible for Users’ compliance. You must be able to form a binding contract (generally 18+). We may refuse, suspend, or reclaim usernames/org codes that are abusive or infringing.
3. The three product surfaces
- Marketing site (vtechdevelopment.com): information, consulting inquiries, calculators — not a substitute for a signed statement of work for custom engagements.
- AI Operating System (app.vtechdevelopment.com): multi-module business OS (Home missions, Needs Attention, People, pipelines, Work, automations, Knowledge, Integrations, Ask/Architect, Settings). Features depend on purchased packages.
- Social Checker (social.vtechdevelopment.com): public-web social discovery. Social-only packages may access Social Checker without the full OS. Full-app customers with the Social package may SSO via the same login session where configured.
4. Packages, fees & professional services
Entitlements follow your invoice, proposal, or checkout package list (e.g., thin SKUs, managed packages, Social Background Screening). Fees, setup, and monthly amounts are as agreed in writing. Third-party costs (Meta ad spend, Twilio usage, carrier fees, Google Workspace, etc.) are yours unless expressly included. Non-payment may result in suspension. Custom consulting may be covered by a separate statement of work; if none exists, these Terms still apply to platform use.
5. Acceptable use
You will not, and will not allow Users to:
- Violate law (including TCPA, CAN-SPAM, state privacy laws, GDPR/UK GDPR where applicable, export rules, Meta Platform Terms, Google APIs Terms, Twilio/A2P rules);
- Send spam, unlawful, deceptive, harassing, or fraudulent communications;
- Message or call people without required consent or after opt-out;
- Use Social Checker as an FCRA consumer report or for employment/credit/insurance/housing eligibility;
- Upload malware, scrape the Services abusively, reverse engineer except as allowed by law;
- Interfere with other customers or attempt unauthorized access;
- Misrepresent affiliation with VibeTech or remove proprietary notices.
6. Customer Data & license
As between you and VibeTech, you retain ownership of Customer Data. You grant VibeTech a worldwide license to host, process, transmit, display, and create derivative works (e.g., embeddings, drafts) of Customer Data solely to provide and secure the Services and as otherwise instructed by you. You represent you have all rights and consents needed to submit Customer Data (including lead data from Meta and forms).
7. Messaging, voice, email & compliance (critical)
You are solely responsible for message/call content, consent records, quiet hours, suppression lists, and disclosures. Opt-out (STOP) and help (HELP) must be honored. Carrier A2P registration may be required; approval and delivery are not guaranteed. VibeTech may suspend channels that create legal, reputational, or carrier risk. Default platform templates do not replace your legal duties. See also our Privacy Policy.
8. Meta, Google, Twilio & other integrations
Connecting third-party services authorizes us to process tokens and data as needed for that integration. Those providers’ terms apply. White-glove setup (e.g., Meta Lead Forms or Twilio) performed by VibeTech ops is done as your authorized agent for configuration only; you remain responsible for ongoing ad spend, Page ownership, and compliance.
9. AI features & Knowledge
AI outputs may be inaccurate, incomplete, or non-unique. You must review approval-gated drafts before customer send. You are responsible for Knowledge content you upload. We may use de-identified/aggregated usage insights to improve the Services; we do not use Customer Data to train public foundation models except as disclosed in a specific feature or subprocessors’ terms you enable.
10. Social Checker specific terms
- Results are informational summaries of public web sources and may be wrong or outdated.
- Not legal advice; not identity verification; not an FCRA consumer reporting agency product.
- You assume all risk for how you interpret and use reports.
- Rate limits and fair-use caps may apply; abuse may result in suspension.
- Org codes and invite links must be shared only with intended teammates.
11. Intellectual property
VibeTech and its licensors own the Services, software, designs, trademarks, and documentation. Except for the limited right to use the Services under these Terms, no IP rights are transferred. Feedback may be used freely to improve the Services without obligation to you.
12. Confidentiality
Each party will protect the other’s non-public information with reasonable care and use it only to perform under these Terms, except information that is public, independently developed, or required to be disclosed by law (with notice where legally permitted).
13. Third-party links & beta features
Third-party sites/services are not under our control. Beta or preview features are provided as-is and may change or end without notice.
14. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIBETECH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE SERVICE, CARRIER APPROVAL, SPECIFIC BUSINESS RESULTS, OR THE ACCURACY OF AI OR SOCIAL CHECKER OUTPUTS.
15. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIBETECH AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID TO VIBETECH FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES, LIMITS APPLY TO THE FULLEST EXTENT PERMITTED.
16. Indemnification
You will defend, indemnify, and hold harmless VibeTech and its officers, employees, and agents from claims, damages, and expenses (including reasonable attorneys’ fees) arising from: Customer Data; your messaging/calls/ads; consent practices; use of Social Checker; violation of law or these Terms; or disputes among your Users or with your end customers.
17. Suspension & termination
You may stop using the Services at any time. We may suspend or terminate for non-payment, breach, legal risk, or prolonged inactivity. Upon termination, your right to access ends; we may delete Customer Data after a reasonable wind-down unless law requires retention. Sections that by nature should survive (IP, confidentiality, disclaimers, liability, indemnity, governing law) survive.
18. Privacy
Our Privacy Policy explains personal information practices and is incorporated by reference.
19. Governing law & disputes
These Terms are governed by the laws of the State of New Hampshire, USA, excluding conflict-of-law rules, except where mandatory consumer law requires otherwise. Exclusive venue for disputes is state or federal courts in New Hampshire, unless we both agree in writing to arbitration. Either party may seek injunctive relief for IP or misuse of the Services.
20. Changes to Terms
We may update these Terms by posting a revised version. Continued use after the effective date constitutes acceptance where permitted. If you disagree, stop using the Services.
21. Miscellaneous
These Terms are the entire agreement for the Services unless a signed order/SOW says otherwise (in which case the signed document controls for conflicting commercial terms). If any provision is unenforceable, the rest remains in effect. You may not assign without our consent; we may assign to an affiliate or successor. Notices may be sent to your account email or posted in-product. No waiver is implied by delay in enforcement.
22. Contact
VibeTech Development
support@vtechdevelopment.com
https://vtechdevelopment.com
app.vtechdevelopment.com ·
social.vtechdevelopment.com