Legal

Privacy Policy

Effective date: July 31, 2026 · Last updated: July 31, 2026

This Privacy Policy describes how VibeTech Development (“VibeTech,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information across our business and products. It is written to support transparency, SMS/A2P (10DLC) carrier review, and our role as both a service provider and (where applicable) a processor of customer data. This document is a business-facing policy draft — have counsel review it for your jurisdiction before relying on it as final legal advice.

1. Our websites & products (what this covers)

This Policy applies to information collected through:

• vtechdevelopment.com — marketing site, consulting inquiries, Alliance partner forms, and contact forms.
• app.vtechdevelopment.com — the VibeTech AI Operating System (accounts, People/CRM, pipelines, Work, automations, Knowledge, approvals, Integrations, Ask/Architect, team invites).
• social.vtechdevelopment.com — Social Checker (public-web social discovery / screening product), including org signup and organization codes.
• Related emails, SMS/voice channels we operate or provision for customers, Meta Lead Ads webhooks, hosted intake forms, and white-glove setup performed by VibeTech ops on a customer’s behalf.

2. Who we are & how to contact us

VibeTech Development is a business consulting and managed AI company. We help organizations adopt AI, automation, messaging, lead intake, and operating systems that teams actually use.

Privacy contact: support@vtechdevelopment.com
Web: https://vtechdevelopment.com

3. Roles: controller vs processor

• When you browse our marketing site or create a VibeTech account, we generally act as a controller of that account and inquiry data.
• When a customer business uses the AI Operating System or Social Checker to process their own leads, employees’ work, or search subjects, that business is typically the controller of that customer/content data, and VibeTech acts as a processor / service provider under their instructions (and our Terms).
• End customers of our clients should contact that business for rights requests about lead/customer records; we will assist the business as required by contract and law.

4. Information we collect

4.1 You provide directly

• Name, email, phone, company name, role, password (stored hashed), organization codes, invite acceptance details.
• Consulting/intake answers (industry, pain points, contact and partner inquiry details).
• Business brand data for A2P: legal name, address, EIN/tax ID, contact person, sample messages, message flow, privacy/terms URLs.
• Knowledge documents, playbooks, FAQs, and configuration you upload.
• Support and ops handoff notes (e.g., Facebook Page name for Meta setup).

4.2 Customer / lead data processed in the AI OS

• People/contacts: names, emails, phones, tags, notes, pipeline stages, Work items.
• Meta Lead Ad and website form submissions (including Instant Form fields).
• Outbound/inbound email, SMS/MMS, and voice metadata; call recordings or transcripts where enabled.
• Automation logs, approval drafts, GRANT/deny decisions, Needs Attention items.
• Integration tokens (Google, Meta, Twilio, etc.) stored with encryption where implemented.

4.3 Social Checker

• Search queries (names, optional platform handles).
• Reports built from publicly available web search/scraping results (profiles, posts, tags, mentions).
• Usage limits / rate data and IP-based soft caps to prevent abuse.

4.4 Automatically collected

• IP address, device/browser type, pages viewed, referrers, approximate location, timestamps.
• Cookies and local/session storage for authentication, product tours, builder drafts, and preferences.
• Security and diagnostic logs.

4.5 From third parties

• Identity providers / OAuth (e.g., Google) when you connect email or calendar.
• Meta when Lead Ads webhooks deliver form data.
• Twilio delivery/status events for SMS and voice.
• Payment or invoicing partners if used for billing.

5. How we use information

• Operate and secure vtechdevelopment.com, app.vtechdevelopment.com, and social.vtechdevelopment.com.
• Provide consulting, proposals, and managed services.
• Authenticate users, manage teams, organization codes, and entitlements (packages).
• Run automations, AI drafts, Knowledge-backed assistants, and approval gates.
• Send transactional email (invites, receipts, ops notifications) via providers such as Resend.
• Provision and register SMS/voice (Twilio) including A2P Brand/Campaign registration with carriers.
• Connect advertising/lead channels (Meta) and ingest leads into People/Work.
• Produce Social Checker reports for entitled users; show blurred teasers to guests without unlocking live data/PDF.
• Prevent fraud/abuse, enforce Terms, comply with law, and improve product quality.

We do not sell personal information for money. We do not sell or rent phone numbers collected for messaging to third-party SMS marketers.

6. Text messaging (SMS/MMS), A2P / 10DLC & TCPA

Texting is offered through Twilio (or successors) using numbers associated with the customer’s business brand. Our business customers are responsible for lawful consent, disclosures, and content. VibeTech provides tooling and may assist with registration.

• Consent / opt-in: Marketing texts require prior express written consent where required by US law; informational texts require appropriate prior express consent. Consent may be collected via website forms, intake, keyword, or in-person disclosures matching the registered message flow.
• Opt-out: Recipients can text STOP (or equivalent). Opt-outs must be honored promptly; further marketing texts must cease.
• Help: Recipients can text HELP for assistance information.
• Frequency: Varies by the customer’s workflows (e.g., lead follow-up, reminders). Message and data rates may apply.
• Carrier registration: Brand and campaign details (legal entity, EIN, address, sample messages, this Privacy Policy URL, and Terms URL) may be submitted to The Campaign Registry / carriers. Approval is not guaranteed and US delivery may be limited until approved.
• Platform defaults: Sample STOP/HELP language may be suggested in-product; customers must ensure their public-facing disclosures match actual practice.

7. Voice calling

Voice features (including Knowledge-backed AI receptionists) use Twilio Voice or similar. Call audio/transcripts may be processed to fulfill configured intents. Outbound customer calls may require owner GRANT. Customers must comply with telemarketing, recording-consent, and do-not-call rules in their jurisdictions.

8. Email

We send service email (invites, security, ops handoffs) and may send product updates. Customer-facing email from the AI OS may use a connected Google inbox or other providers and may be approval-gated. Marketing email requires a lawful basis; unsubscribe where required.

9. Meta Lead Ads & advertising connectors

When a Facebook/Instagram Page is connected (by the customer or by VibeTech ops with permission), lead form data is received via Meta webhooks and stored in the customer’s workspace. Meta’s Platform Terms and privacy policies also apply. Customers remain responsible for ad creative, privacy policy links on Lead Forms, and lawful use of leads.

10. Automations & artificial intelligence

Automations may create drafts, update pipelines, or queue messages. AI providers (e.g., OpenAI) may process prompts and business Knowledge to generate content. Outputs can be wrong or incomplete; approval gates exist so humans can review before many customer sends. Do not submit special-category or regulated data unless you have a lawful basis and appropriate agreements.

11. Social Checker (social.vtechdevelopment.com)

• Reports summarize public web information and may be incomplete, outdated, or mismatched.
• Social Checker is not a consumer report under the FCRA and must not be used to determine eligibility for employment, credit, insurance, housing, or similar purposes.
• It is not identity verification, not a background check product, and not legal advice.
• Guests may see blurred teasers; full results and PDF require an entitled account.
• Organization owners may invite teammates via organization codes; owners are responsible for teammate access.

12. Cookies & similar technologies

We use essential cookies/storage for login sessions, CSRF/security, product tours, and builder draft persistence. If we use analytics or advertising cookies in the future, we will update this Policy and provide choices where required by law.

13. How we share information

We share information with:

• Infrastructure & subprocessors such as: Vercel (hosting), Neon/Postgres (database), Resend (email), Twilio (SMS/voice), OpenAI (AI), Serper / ScrapingBee (search/scraping for Social Checker), Meta, Google, and DNS/email hosts (e.g., Hostinger).
• Team members invited to a customer organization.
• Professional advisors under confidentiality (legal, accounting) when needed.
• Authorities when required by law or to protect rights, safety, or security.
• Business transfers (merger, acquisition, asset sale) with appropriate continuity notices.

14. Retention

We retain account and workspace data while the relationship is active and as needed for security, disputes, backups, carrier/regulatory requirements, and legal obligations. Customers may request deletion of workspace data subject to those limits. Social Checker query logs may be retained for abuse prevention and product quality for a limited period.

15. Security

We use reasonable administrative, technical, and physical safeguards, including TLS in transit, access controls, and encrypted storage of sensitive credentials where implemented. No online service is perfectly secure; please use strong passwords and protect invite links/org codes.

16. Your privacy rights

Depending on where you live (including California and other US states, and EEA/UK if applicable), you may have rights to access, correct, delete, export, or restrict certain processing, and to opt out of “sale”/“sharing” as defined by law (we do not sell personal information for money). Email support@vtechdevelopment.com. We may verify identity and, for customer-workspace data, route the request to the business customer.

California (CCPA/CPRA) notice: Categories collected include identifiers, commercial information, internet activity, professional information, and inferences used to provide the Services. We disclose categories to service providers for business purposes listed above. We do not sell personal information. You may designate an authorized agent as permitted by law.

17. Children’s privacy

Services are for business users and are not directed to children under 13 (or 16 where applicable). We do not knowingly collect children’s data.

18. International transfers

Processing may occur in the United States and other countries where our providers operate. Where required, we use appropriate transfer mechanisms.

19. Changes

We may update this Policy by posting a new version with a revised “Last updated” date. Material changes may also be communicated by email or in-product notice where appropriate.

20. Contact

VibeTech Development
support@vtechdevelopment.com
https://vtechdevelopment.com
Products: AI Operating System · Social Checker